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Nothing is prepackaged and ready to ship. Ultimate SEO offers services that are custom tailored to client's unique situation. Digital downloads are generally available for your review weekly or at the end of a project if the project is completed in under a week.
Feedback, Word of Mouth and Repeat Business are the hallmark of good business. I'll refund 100% of funds minus what may have been spent on materials if someone is not happy with the work delivered. This hasn't happened before and my Upwork reputation should demonstrate my commitment to building relationships with my clients. https://upwork.com/fl/matthewleffler
If you would like to complete a contract through Upwork where all funds are held in escrow I'm happy to do that.
Clients are free to cancel projects and services at any time before or during a project. If we are actively working on a milestone that funds associated with that milestone have already been committed towards resources that milestone's funds will be kept as expenses will have occurred and obligations have been made to vendors and or contractors. Any future milestones will be returned at 100% if already collected, uncollected funds will remain uncollected.
Depending upon the service returns or exchanges can be made if the product is a tangible thing. This includes domains which retain value after delivery where as a report would not.
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